Reviews

Very fast call response time, very knowledgeable and excellent communication to customers.

Mike came out on the 4th of July. My system went ary the night before. We had a bad lightning storm & we lost electricity. When the power came back on my heat pump would only hum. We had no AC. Thanks for mike coming out on this holiday!! Me,my family, and of course Duke, were starting to get cold air pumping. I am disabled and COPD. Mike and northern are people I trust and always recommend them to my neighbors.

Always professional and thorough. I appreciate how our tech Thomas explained his maintenance process. Great service!

They have some of the best heating and cooling guys around

North Strand Mechanical has a friendly staff and well-trained technicians.

Great company. The technicians are very professional and a pleasure to work with.

Wow! North Strand Heating & Cooling is amazing. When my heat suddenly went out 2 days before Christmas I reached out to a local realtor friend for repairman recommendation. I am so glad he recommended North Strand for our needs - they were great. In my experience, it is all too uncommon for vendors like this to be timely and professional. North Strand was great - showed up when they said they would, communicated clearly every step of the way, and never tried to hide the ball with costs and fees. The repair was done very promptly. I have every confidence that if further work is required that these folks will stand by their product. I would HIGHLY recommend this company.

Very good people to deal with highly recommended

Did what I asked for, and didn't try and sell anything I didn't need,will call them again

Called North Stand Mech for service call, tech returned call within just a few min. Arrived on time, great service!!! I will use them future.

I had called North Strand Mechanical recently when my heat went out. Archie from NSM arrived promptly and was able to troubleshoot the problem after thoroughly inspecting and assessing the various components of my system. He made the necessary repair and got me up and running the same day. I was impressed with his focus to detail, professionalism and HVAC knowledge. As a result I decided to sign up for their maintenance agreement. The peace of mind I now have knowing that NSM is only a phone call away should a need arise is gratifying and so I highly recommend them. -Michael T. Smith Myrtle Beach, SC

It was a real pleasure dealing with North Strand Mechanical to install our new heat pump/air handler. The initial contact was with Hunter Richardson who was very knowledgeable of his products and it was easy for him to determine what we needed and wanted. He was great to work with. He clearly explained all of our options and answered all of our questions. The installation, which was done even in the rain, went smoothly and quickly. All of the people involved in this process , including Hunter, Daniel, and the young man doing the outside installation, were courteous and professional making this a pleasant experience . This also included the explanation and instruction of a new thermostat and new equipment.

Excellent service! Friendly staff and came on weekend with no delay! Very knowledgeable. Highly recommend this company for any heating and air issues.

Hunter Richardson and his crew did an excellent job of installing a new heating and cooling system this March at my home. Very professional and efficient. I would highly recommend them.

Hunter did a great job in a very professional way and if we ever need any work done; he will be the first I call.

Have been a customer of North Strand for over 20 years just had a unit to fail after 15 yrs and we are very fortunate to have Hunter Richardson as our advisor. .Hunter went out of his way to help us decide which new unit would best suit our needs , he was also very helpful advising about Santee Cooper programs. We would advise anyone needing help with their hvac system to use North Strand Mechanical , thanks again to all from North Strand who helped and especially Hunter Richardson, Frank Farrington

We have been customers of North Strand Mechanical for over 5 years. Their technicians are very professional, courteous & they will tell you honestly the details about your hvac system. We have used other hvac companies in the past & there is no comparison to NSM. We would like to personally THANK everyone at NSM for keeping our system in perfect condition. A special thanks to Hunter Richardson for everything he has done for us & taking all the time to explain & answer all of our questions. Thanks NSM. Bill & Pat McCriskin

I have been a customer for several years and have been very pleased with the service. This month I had a replacement gas furnace and A/C system installed and am very pleased. Brian and McCarthy did an excellent job on the installation and Hunter was tremendous to work with. Everyone was professional, courteous and prompt throughout the process. I highly recommend NSMHVAC!

For the last several years, North Strand Mechanical is the only company I have called for HVAC issues. Their technicians are professional, courteous, knowledgeable, prompt, and their work is always clean. They don’t try to upsell you products or services that are unnecessary and are more than willing to answer any questions.